Returns & Exchanges

At Mountain House, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Our goal is to ensure you have the perfect fit for your next outdoor adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the pre-paid shipping label provided at the end of the return process to ensure tracked and secure delivery.

• 3.
  Pack Your Gear

  Securely place your items in their original packaging, ensuring all hangtags are attached, and affix the shipping label to the outside of the box.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.